Want to request a Faxback for written benefit summary?
Press 1, then follow prompts for the specific information that you are seeking.
What is Faxback?
Faxback is a fax system that you can call in to and request a plan benefit summary for a member that provides information such as eligibility, deductible, out of pocket, etc.
How can Faxback benefit my practice?
Faxback is HIPAA compliant, and provides the fast and easy means to receive information without having to wait on long holds. Faxback is available 24/7.
What types of information can I expect to receive from Faxback?
You can receive member eligibility and plan verification information.
How soon can I expect to receive my fax?
You should receive a fax of your request within 5-10 minutes.
Can I use Faxback to receive medical, dental, and vision benefit information?
Yes, you can use Faxback for medical, dental, and vision benefit information.
For additional questions about Faxback, give us a call at 1-800-934-6302.